InfoDev Insiders
An Online Community for Content People
Join us for Networking, Collaboration, Celebration, and Commiseration
Who Is It For?
Information Developers
Anyone who creates, compiles, curates, or otherwise prepares verifiable, fact-based data, information, knowledge, or wisdom so it can be shared and used.
You Are Not Alone
We Get You!
Unique Challenges
Creating effective content – content that benefits both end users and organizations – requires a set of sophisticated skills and expert knowledge. It can take years to develop this knowledge, and seasoned information developers are subject-matter experts in their own right.
Content professionals face unique challenges:
- Working with subject-matter experts who are often busy with other tasks.
- Meeting deadlines that are determined by organizational activities other than content development.
- Reporting to supervisors who are experts in fields other than communiation or content creation.
- Being undervalued or viewed as a cost center or “necessary evil.”
- Gaining access to front-end users for real, unbiased feedback.
- Being subject to writing, design, and brand standards that may work well for marketing, but don't always work for complex, instructional, and high-value content.
- Making due with inadequate tools and resources.
- Role definitions that make career advancement difficult.
- Leading “from behind” with little or no authority.
- Creating an end product that, when successful, is "invisible" and allows users to focus their attention on something other than the product we have so carefully created.

Success
Are You an Information Developer?
Information Developer
Information developers understand the power of clear, content-based communication – of taking complex ideas and translating them into information that is easy to find, read, understand, use, and remember.
We’re natural problem-solvers, acting as the liaison between domain-specific subject-matter experts and end users. We’re advocates, urging our organizations to support the success of users through content that is accurate, complete, relevant, timely, clear, and credible.

Technical Writers
Instructional Designers
Project Managers
Proposal Writers
Content Strategists
Presentation Designers
Business Analysts
Educators
User-Interface Designers
Corporate Trainers
Process Engineers
Publication Designers
Knowledge Managers
Entrepreneurs
Course Creators
and others!
Who is It Not For?
This community is specifically for content people who create verifiable, fact-based, user-focused content – it is not a community for traditional marketing or sales, nor for literary and artistic content. Our focus is on complex, technical, instructional, and high-value content that serves as a pillar for individual and organizational success.
We believe that the ability to communicate clearly through content is a valuable and specialized skill set in its own right, and includes developing skills and knowledge that can be applied across fields, genres, and media. This is not a community focused on specific subject matter (such as software, health care, or business development), but a community focused on empowering people through content – across all fields, genres, and media.
Information developers balance the needs of both end users and organizations. We are not a community solely about content production, but also about content development – about ensuring that organizational systems and values support the creation of high-quality content in ways that are sustainable and cost-effective.
What Does It Include?
Content People
But seriously… It does include content people. And it also includes in-depth, interdisciplinary resources for success in the modern era of online communications – real solutions for real problems.
Continuous Learning
Demonstrations
Collaboration and Community
Tools and Resources
How Does It Work?
Get Instant Access
Join Now
Who Are We?
Information Experts
In today’s specialized and siloed world, we champion a unified, interdisciplinary approach so that we can share knowledge, produce higher-quality content, advance our careers, and truly help our users and our organizations.
Founder
Information Developer
Tina M. Kister
Tina M. Kister is the creator of the InfoDev Academy and founder of it’s parent company, Nanatoo Communications. Kister specializes in taking an interdisciplinary approach to improving information-development processes and has been described as a “thought leader” and “change agent.”
With a background in both creative and technical communications, as well as certifications in technical communication (CPTC), project management (PMP), proposal management (APMP), and content strategy, Kister provides a rare perspective that synthesizes best practices across traditionally siloed areas of business communications.
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Frequently Asked Questions
Wondering if InfoDev Insiders Is Right for You?
Absolutely! If you’re shifting your career focus, recently graduated, returning to the workplace, or just becoming aware of information development as a field in its own right, this community is for you!
Some of our premium content costs extra. For example, our first full online learning program (Science-Based Content Design), which includes a certification path, is priced separately. However, members do get a 20% discount on all paid content within the community.
Yes! You can ask general questions without revealing sensitive information, and we can even set up special, restricted sub-groups that require non-disclosure agreements.
We are dedicated to an interdisciplinary approach that encourages new ways of thinking and solving problems. We’re confident that you will find something new to think about and try. We also welcome your high level expertise in answering questions, contributing content, and helping others.
We believe in user agency – that you should have the ability to access the information you’re looking for when and how you want. Therefore, most content is available for you as soon as you join. However, for some early-stage projects, we may release content incrementally, as it is being developed.
If you find that InfoDev Insiders isn’t right for you, we offer a no-hassle, 30-day money-back guarantee.
Yes! You will have a personalized dashboard that allows you to manage your communication preferences so you get only the emails you want!
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