InfoDev Insiders

An Online Community for Content People

Join us for Networking, Collaboration, Celebration, and Commiseration

Who Is It For?

Information Developers

Anyone who creates, compiles, curates, or otherwise prepares verifiable, fact-based data, information, knowledge, or wisdom so it can be shared and used.

You Are Not Alone

We Get You!

Unique Challenges

Creating effective content – content that benefits both end users and organizations – requires a set of sophisticated skills and expert knowledge. It can take years to develop this knowledge, and seasoned information developers are subject-matter experts in their own right.

Content professionals face unique challenges:

Working with subject-matter experts who are often busy with other tasks.
Meeting deadlines that are determined by organizational activities other than content development.
Reporting to supervisors who are experts in fields other than communiation or content creation.
Being undervalued or viewed as a cost center or “necessary evil.”
Gaining access to front-end users for real, unbiased feedback.
Being subject to writing, design, and brand standards that may work well for marketing, but don't always work for complex, instructional, and high-value content.
Making due with inadequate tools and resources.
Role definitions that make career advancement difficult.
Leading “from behind” with little or no authority.
Creating an end product that, when successful, is "invisible" and allows users to focus their attention on something other than the product we have so carefully created.

Success

Are You an Information Developer?

Information Developer

Information developers understand the power of clear, content-based communication – of taking complex ideas and translating them into information that is easy to find, read, understand, use, and remember.

We’re natural problem-solvers, acting as the liaison between domain-specific subject-matter experts and end users. We’re advocates, urging our organizations to support the success of users through content that is accurate, complete, relevant, timely, clear, and credible.

Technical Writers

Instructional Designers

Project Managers

Proposal Writers

Content Strategists

Presentation Designers

Business Analysts

Educators

User-Interface Designers

Corporate Trainers

Process Engineers

Publication Designers

Knowledge Managers

Entrepreneurs

Course Creators

and others!

Who is It Not For?

This community is specifically for content people who create verifiable, fact-based, user-focused content – it is not a community for traditional marketing or sales, nor for literary and artistic content. Our focus is on complex, technical, instructional, and high-value content that serves as a pillar for individual and organizational success.

We believe that the ability to communicate clearly through content is a valuable and specialized skill set in its own right, and includes developing skills and knowledge that can be applied across fields, genres, and media. This is not a community focused on specific subject matter (such as software, health care, or business development), but a community focused on empowering people through content – across all fields, genres, and media.

Information developers balance the needs of both end users and organizations. We are not a community solely about content production, but also about content development – about ensuring that organizational systems and values support the creation of high-quality content in ways that are sustainable and cost-effective.

What Does It Include?

Content People

But seriously… It does include content people. And it also includes in-depth, interdisciplinary resources for success in the modern era of online communications – real solutions for real problems.

Continuous Learning

Online Courses

Enroll in structured content that guides you, step-by-step, through learning and applying concepts related to content development and production.

Q&A Sessions

Participate in live, online group sessions where you can ask questions to solve real problems, or simply watch and learn.

Demonstrations

Watch how-to examples for overcoming specific content problems so you can follow along and practice.

Learn More

Video Archives

Find relevant information by searching the transcribed videos of all previous events, sessions, and demonstrations.

Collaboration and Community

Practice Areas

Focus on specific types of activities and solutions to develop advanced expertise.

Social Groups

Connect with other content people with similar interests, issues, and solutions.

Messaging

Reach out to other content people so you can collaborate, network, and learn.

Networking

Advance your career by learning from and connecting with other content professionals.

Tools and Resources

Research Repository

Tap into our unique library of information-development research that forms the basis for our evidence-based approach.

InfoDev Tools

Discover new tools – from software to tips and tricks – that help you create content that really works.

InfoDev Resources

Explore articles, free and paid courses, and other resources to work smarter, faster, and better.

Content Management

Create custom content collections so you can save, find, and use your useful documents.

How Does It Work?

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Who Are We?

Information Experts

In today’s specialized and siloed world, we champion a unified, interdisciplinary approach so that we can share knowledge, produce higher-quality content, advance our careers, and truly help our users and our organizations.

Founder

Information Developer

Tina M. Kister

Tina M. Kister is the creator of the InfoDev Academy and founder of it’s parent company, Nanatoo Communications. Kister specializes in taking an interdisciplinary approach to improving information-development processes and has been described as a “thought leader” and “change agent.”

With a background in both creative and technical communications, as well as certifications in technical communication (CPTC), project management (PMP), proposal management (APMP), and content strategy, Kister provides a rare perspective that synthesizes best practices across traditionally siloed areas of business communications.

Learn More

Frequently Asked Questions

Wondering if InfoDev Insiders Is Right for You?

I'm a beginner – Is InfoDev Insiders right for me?

Absolutely! If you’re shifting your career focus, recently graduated, returning to the workplace, or just becoming aware of information development as a field in its own right, this community is for you!

Once I join, do I get access to everything, or do I have to pay more for some things?

Some of our premium content costs extra. For example, our first full online learning program (Science-Based Content Design), which includes a certification path, is priced separately. However, members do get a 20% discount on all paid content within the community.

I work with sensitive or proprietary content – can I still find ways to collaborate?

Yes! You can ask general questions without revealing sensitive information, and we can even set up special, restricted sub-groups that require non-disclosure agreements.

I'm already an accomplished information developer – What can InfoDev Insiders do for me?

We are dedicated to an interdisciplinary approach that encourages new ways of thinking and solving problems. We’re confident that you will find something new to think about and try. We also welcome your high level expertise in answering questions, contributing content, and helping others.

Is all of the information in the community available all at once, or is it delivered over time?

We believe in user agency – that you should have the ability to access the information you’re looking for when and how you want. Therefore, most content is available for you as soon as you join. However, for some early-stage projects, we may release content incrementally, as it is being developed.

What if I join and then change my mind?

If you find that InfoDev Insiders isn’t right for you, we offer a no-hassle, 30-day money-back guarantee.

When I join, will I be able to choose what emails I get?

Yes! You will have a personalized dashboard that allows you to manage your communication preferences so you get only the emails you want!

I'm an instructional designer – Is InfoDev Insiders right for me?

Yes!

I'm not sure yet – Can I get a look inside before I decide?

Yes!